Returns & Exchanges
At Fabcartz, we want you to love every piece you wear, but if you're not completely satisfied, we offer a hassle-free 30-day return and exchange policy. Items must be in their original condition, unworn, and with all tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your Fabcartz account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
- 2.Pack Your Items
Securely place the unworn garments back into their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Ship the Package
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.